Front office supervisor (afternoon/evening)

Algemene informatie

Dear Applicant,

I am Timi, the Front Office manager of The Florian, looking for a Supervisor to help me guide our lovely reception team. We are professional, enthusiastic, hard-working, but also young, easy-going and fun to work with.

Are you a natural leader with a positive mindset, ready for a new challenge? Don't wait, send us your application right away.

I am looking forward to meeting you! :)

Kind regards,

Timi

Who are we?

We are The Florian, a new Dutch design hotel, opened in 2021 at the outskirts of Hoofddorp only few minutes away from Schiphol Airport. We have 150 rooms, 3 multifunctional conference and meeting rooms, a gym, and of course a restaurant & bar.

Hospitality is a way of life… A warm, welcoming and professional service is the essence of Florian. Hospitality is not just in our blood, but in our hearts. We enjoy connecting with people, helping them and becoming part of their travel stories. We are also fun to hang out with :)

Who are we looking for?

• You are kind, friendly and hospitable with great communication skills.
• You are hard-working, reliable and a real team player.
• You are flexible and resilient, so you will handle even the busiest day with a genuine smile. No two days are the same when you work in a hotel!
• You speak English fluently and at least one other European language (Dutch, French or German are a big plus).
• You have experience in the hospitality sector or in direct/face to face customer service. Ideally you already have some experience as a supervisor/team leader.
• You are looking for a long-term employment.

Why do you want to work with us?

• You will be a part of a small, young, enthusiastic and driven team, who will motivate, encourage and help you.
• You will get a great learning and growing opportunity. Who knows, maybe you are our future Front Office manager ;)
• You will receive a salary and travel allowance in accordance with the Horeca CAO. You will have 24/7 access to our gym and to the amazing F&B discounts. Not to mention the yummy meal that our kitchen team cooks for us every day.

Open positions:

• Afternoon/evening front office supervisor (14.30-23.00)

What will be your tasks and responsibilities?

• Providing a warm welcome and a personalized customer experience to our guests.
• Assisting guests with check-in, check-out and payments, helping with their luggage.
• Handling reservations and group bookings.
• Answering e-mails and handling phone calls.
• Together with the Front Office Manager you will be motivating, leading and helping our receptionist team.

How to apply?

Please send us your CV and a motivation letter. Don't forget to highlight why would you like to work at The Florian and why would you be a great addition to our team.